We offer replacement of the product for free if there is any discrepancy in the order due to receipt of the wrong product or an expired product. We offer a full refund on the order only if the product is not in stock. As a registered online pharmacy we do not restock goods once sold, and therefor do not accept the return of prescription medication for a refund. You can cancel your order for no additional charges prior to processing of the payment. If the purchase has been charged, you can still cancel your order at a 10% cancellation fee. Cancellation can be done by contacting our customer service representatives through phone or live-chat, and only on orders that haven’t been processed yet. In the event that you receive order in severely damaged conditions, we will reship your order free of charge.